From March 5 to 7, 2026, the 7th Clinic Supporting Service Fairs(CCSF) was held in Chengdu.
At the " AI Applications in Primary Healthcare Forum ", Tian Mu, CEO of Mindfront Health, delivered a keynote speech titled "A New Paradigm of AI-Empowered Mental Health Clinics: From Efficiency to Empathy," which resonated widely across the industry.
In 2026, proactive health has become a core keyword in the healthcare industry. As a vital component of proactive health, mental health faces industry challenges such as a scarcity of expert resources, limited service reach, and inefficiencies in traditional models. With years of deep cultivation in the mental and psychological health sector, Mindfront has gained keen insights into industry demands and embarked on an exploration of AI transformation.
Currently, Mindfront has implemented two core AI application scenarios: an AI-native system for schools and innovative C-end services. The former effectively eases the pressure on campus psychological services, while the latter has created an AI assistant for counselors to eliminate repetitive tasks, allowing counselors to focus on counseling itself.
Tian Mu emphasized that the essence of mental health services lies in the deep human connection, a value that AI cannot replace.
The true role of AI is to serve as a bridge connecting people with professional services. By scaling human-machine collaboration, it addresses the industry challenge of scarce expert resources; by optimizing decision-making through algorithmic insights, it sharpens therapists' experience and intuition; and by offering lighter, less medicalized service models, it reaches more "silent populations," making mental health services more accessible.
This model of "AI-driven efficiency + human empowerment" not only reduces service costs but also enhances the value of professional human services, striking a balance between efficiency and empathy.
Mindfront's AI transformation practices and forward-thinking insights garnered widespread recognition and high praise from industry peers at this forum.
